Política de reembolso

FREE & EASY RETURN

Quickly and easily return your item(s) through our Returns Portal. You have 30 days from the date of delivery to return your item. All returns are refunded via store credit in the form of a FITwear gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. 

Can I exchange items?

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

What items are final sale?

All items ending in $.98 are considered final sale, non-returnable and cannot be returned for store credit.

Should I know anything else about the Online Return Policy?

• Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
• Damaged, defective, or incorrect items must be reported within 14 days of delivery

If you have any queries regarding return or refund, reach out to us.

info@shopatfitwear.com